Tourist Information Centers

Welcome to Osaka!
Tourist information centers will help you enjoy your stay,
providing information on popular attractions, food, accommodation and more.
Guidebooks and maps of Osaka are available, and you can also get information on great ticket deals.

Tourist Information Osaka

Services
  • Distribution of maps and guidebooks
  • General tourist information (shopping, meals, accommodation, etc.)
Area Served
Osaka and Kansai region
Address
Central Concourse JR Osaka Station 1st Floor, 3-1-1 Umeda, Kita-ku, Osaka 530-0001
(Osaka Metro) 1-minute walk from Umeda Station on Midosuji Line; 3-minute walk from Nishi-Umeda Station on Yotsubashi Line; or 5-minute walk from Higashi-Umeda Station on Tanimachi Line
Hours
7:00 a.m. – 11:00 p.m. (ticket sales 8:00 a.m. – 10:00 p.m. (until 9:00 p.m. on March 31))
Days Open
Open 24 hours/365 days
Languages
Japanese, English, Chinese, Korean

https://osaka-info.jp/en/page/tourist-information-osaka

Tourist Information Namba

Services
  • Distribution of maps and guidebooks
  • General tourist information (shopping, meals, accommodation, etc.)
Area Served
Osaka and Kansai region
Address
Nankai Terminal Building 1F, 5-1-60 Namba, Chuo-ku, Osaka 542-0076
(Osaka Metro) Exit 4 at Namba Station on Midosuji·and Sennichimae lines.
Hours
9:00 a.m. – 8:00 p.m. (10:00 a.m. – 6:00 p.m. on Dec. 31 to Jan. 3)
Days Open
Open 24 hours/365 days
Languages
Japanese, English, Chinese, Korean

https://osaka-info.jp/en/page/tourist-information-namba

Kansai Tourist Information Center Kansai International Airport

Services
  • Distribution of maps and guidebooks, etc.
  • General tourist information (shopping, meals, accommodation, etc.)
Area Served
Kansai
Address
Sensyu Kuko, Tajiri-cho, Sennan-gun, Osaka 549-0011
[KIX] Terminal 1 Bldg. 1F (Center), Naka 1 [KIX T2]Terminal 2 Bldg. 1F, Naka 14
Hours
[KIX]7:00 a.m. – 10:00 p.m. (Currency exchange Until 9:30 p.m.)[KIX T2]11:30 a.m. – 7:30 p.m.
TEL
[KIX]072-456-6160 [KIX T2]072-456-8630
Days Open
Open 24 hours/365 days
Languages
Japanese, English, Chinese, Korean

[KIX]https://www.tourist-information-center.jp/kansai/en/kix/
[KIX T2]https://www.tourist-information-center.jp/kansai/en/kixt2/

Japan Visitor Hotline

Services
  • Tourist information
  • Assistance in case of accidents, illnesses and natural disasters
Area Served
Japan
Hours
Open 24 hours/365 days
TEL
050-3816-2787
Languages
Japanese, English, Chinese, Korean

https://www.japan.travel/en/plan/hotline/