Osaka Call Center List
Troubleshooting While Traveling in Osaka
If you have trouble while traveling, call centers are a convenient way to get good consultation.
Please contact an appropriate call center for your issue.
It will certainly be helpful to you.
Issues with Osaka Metro
Osaka Metro
Osaka Metro and City Bus Information
- Services
- Timetable of Osaka Metro and Osaka City Bus, train transfer information, travel time and operation information
- Area Served
- Osaka Metro and Osaka City Bus
- Hours
- 9:00am – 8:00pm
- Days Open
- Open all year around
- TEL
- 050-3355-8208（Phone support hours 8:00am – 8:00pm）
- FAX
- 06-4792-0020
- *Calls to our call center are recorded to ensure quality customer services.
Languages: Japanese (*English, Chinese and Korean are also supported via three-way calls)
Lost and Found
- Services
- Lost and found items on the train and within Osaka Metro station premises
- Area Served
- Osaka Metro lines
- Hours
- 8:30 a.m. 8:00 p.m.
- Languages
- Japanese
https://subway.osakametro.co.jp/en/guide/information_service/annai-service.php#lost_found
Accidents, Illnesses, Natural Disasters, & Emergencies
Japan Visitor Hotline
- Services
- Tourist information
- Assistance in case of accidents, illnesses and natural disasters
- Area Served
- Japan
- Hours
- 24 hours/day, 365 days
- Languages
- Japanese, English, Chinese, Korean
Find a Doctor/Hospital
Osaka Medical Net for Foreigners
- Services
- Search for a medical facilities in Osaka that can accept international patients
- Area Served
- Osaka
- Languages
- Japanese, English, Simplified Chinese, Traditional Chinese, Korean, Spanish, Portuguese
Osaka Medical Facilities Information System
- Services
- Find medical facilities by particular department, area, available language, etc.
- Area Served
- Osaka
- Languages
- Japanese, English
JNTO when you are not feeling well
- Services
- Search for a medical facility
- How to visit and receive services at a medical facility
- Area Served
- Japan
- Languages
- Japanese, English, Simplified Chinese, Traditional Chinese, Korean, Thai
Natural Disasters
Osaka Disaster Prevention Net
- Services
- Information on natural disasters (e.x. earthquakes and typhoons) and shelters
- Service status of trains, planes, ferries, and buses
- Road/traffic control information
- Area Served
- Osaka
- Languages
- Japanese, English, Simplified Chinese, Traditional Chinese, Traditional, Korean
http://www.osaka-bousai.net.e.add.hp.transer.com/pref/index.html
Japan Meteorological Agency
- Services
- Weather forecast
- Information on heavy rain, typhoons, earthquakes, volcano, etc.
- Area Served
- Japan
- Languages
- Japanese, English
Emergency Free Wi-Fi 00000 JAPAN
- Services
- Wi-Fi will be available for free temporarily when a disaster occurs
- Area Served
- Japan
Tourist Information
Osaka Call Center
You can call for free with an Internet connection
- Services
- Tourist information
- Area Served
- Osaka
- Opening hours
- 7:00 a.m. -11:00 p.m.
- Languages
- English, Chinese, Korean, Spanish, Portuguese (Thai 9:00am – 6:00pm, Vietnamese 10:00am – 7:00pm)